Project Growth champions remote flexibility, prioritizes employee well-being, fosters inclusivity, and cultivates a culture of continuous learning and innovation.
Senior Admin Coordinator
- Job TypeFull Time , Remote
- QualificationBA/BSc/HND
- Experience3 years
- LocationNigeria
- Job FieldAdministration / Secretarial
Key Responsibilities
- Administrative Support: Perform general clerical tasks, including copying, filing, email communication, and report generation to support inventory control, work order processing, and operational activities.
- Project Execution: Implement activities associated with project set-up, execution, and quality control as assigned by Account Managers and Client Services management.
- Client Interaction: Act as a key point of contact for assigned accounts, managing inquiries and assisting with service issues by identifying sources, determining solutions, and ensuring client satisfaction.
- Order and Transaction Entry: Handle daily order processing, including managing held orders, backorders, drop ship orders, and order status updates while escalating issues internally when necessary.
- Reporting and Documentation: Distribute daily, weekly, and monthly reports; ensure timely and accurate billing; maintain and update client procedures to meet project goals.
- Operational Coordination: Collaborate with internal teams to manage special projects, ensuring successful execution and meeting client-specific requirements.
- Data Management and Analysis: Conduct research and problem resolution by analyzing order details, cycle count results, receiving paperwork, and other inventory-related documents.
- Backup Support: Serve as a backup for other Administrative Coordinators and Account Managers as needed to ensure seamless operations.
- Client Satisfaction: Participate in Client Satisfaction Team (CST) meetings to stay informed on client expectations, providing insights and solutions to enhance relationships.
- Compliance and Documentation: Ensure all processes align with operational standards, updating records and assisting in maintaining compliance within the logistics environment.
Qualifications
Experience
- 3+ years of experience working with a Warehouse Management System (WMS) or Business Intelligence tools, preferably in a 3PL environment.
- Experience in report generation, business reviews, and operational analysis.
Skills
- Proficiency in Microsoft Office, particularly Excel.
- Strong analytical and problem-solving skills with the ability to handle multiple variables.
- Excellent written and verbal communication skills for both internal and client-facing correspondence.
- Ability to manage multiple tasks simultaneously and work effectively under pressure.
- Familiarity with database and order processing systems is highly advantageous.
Traits
- Highly organized, detail-oriented, and proactive in managing administrative tasks.
- Strong team player with a collaborative mindset and a customer-focused approach.
- Self-motivated with the ability to take ownership of responsibilities and drive results.
Method of Application
Interested and qualified? Go to Project Growth on jobs.ashbyhq.com to apply
